Refund Policy

Returns

Our policy lasts 7days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
Gift cards

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at matt@wool-bedding.com.

Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at matt@wool-bedding.com and send your item to: 570 S. Main Street Frankenmuth Michigan US 48734.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping To return your product, you should mail your product to: 570 S. Main Street Frankenmuth Michigan US 48734 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. ----

Further Reading

Visions of Sugar Plums Since 1894

Visions of Sugar Plums Since 1894

We are humbled and honored that so many families choose our bedding to give the gift of great sleep.  These “presents” of wooly goodness got us thinking about how Christmas gifts and traditions have changed since our mill first opened in 1894.

Christmas became a federal holiday in the United States a mere 24 years before the Frankenmuth Woolen Mill opened its doors.

Thank the King for Turkey rather than Lamb Chops for Dinner

Thank the King for Turkey rather than Lamb Chops for Dinner

It’s Thanksgiving. And while all of America is thinking about turkey and stuffing, we’re thinking more about how all that feasting makes everyone just plain sleepy.

We can’t help it. Great sleep is our business.

How Do You Know You Really Got The Best Price?

How Do You Know You Really Got The Best Price?

When is a business’ best price really their best price? Is it when you see and ad that promises a “great sale” only to see an even lower price the following month?

Why should someone that buys a product on Cyber Monday get a better deal than someone who orders their product on June 1st?