Refund Policy

Returns Due to the hypoallergenic nature of the product and bedding law regulations, bedding can not be used or laundered and qualify for return. We will accept unused and still in the original packaging bedding for 7 days from receipt of the shipment. The buyer is responsible for return shipping and ensuring that the returned bedding arrives to us in new condition and in a timely manner. Please e-mail us immediately at matt@wool-bedding.com upon deciding to return your purchase.

 Additional non-returnable items:

Gift cards

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at matt@wool-bedding.com.

Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at matt@wool-bedding.com and send your item to: 570 S. Main Street Frankenmuth Michigan US 48734.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping To return your product, you should mail your product to: 570 S. Main Street Frankenmuth Michigan US 48734 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. ----